| Final A | Team | time | Rk. | | 1. Michelle Smith | IRE | 4:07.25 | 2. | | 2. Dagmar Hase | GER | 4:08.30 | 4. | | 3. Kirsten Vlieghuis | NED | 4:08.70 | 3. | | 4. Kerstin Kielgaß | GER | 4:09.83 | 1. | | 5. Claudia Poll | CRC | 4:10.00 | 6. | | 6. Carla Geurts | NED | 4:10.06 | 5. | | 7. Eri Yamanoi | JPN | 4:11.68 | 8. | | 8. Cristina Teuscher | USA | 4:14.21 | 7. |
| Final B | Team | time | Rk. | | 9. Sarah Hardcastle | GBR | 4:14.13 | 11. | | 10.Sandra Cam | BEL | 4:14.94 | 17. | | 11.Lin Chi-Chan | TPE | 4:15.74 | 16. | | 12.Emma Johnson | AUS | 4:15.79 | 10. | | 13.Suzu Chiba | JPN | 4:16.60 | 12. | | 14.Dionne Bainbridge | NZL | 4:16.79 | 13. | | 15.Hayley Lewis | AUS | 4:16.92 | 15. | | 16.Carla-Creola Negrea | ROU | 4:17.08 | 14. |
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| Heat 5 | Team | time | Rk. | | 1. Kerstin Kielgaß | GER | 4:08.99 | 1. | | 2. Michelle Smith | IRE | 4:09.00 | 2. | | 3. Eri Yamanoi | JPN | 4:13.40 | 8. | | 4. Dionne Bainbridge | NZL | 4:16.47 | 13. | | 5. Carla-Creola Negrea | ROU | 4:16.89 | 14. | | 6. Sandra Cam | BEL | 4:17.35 | 17. | | 7. Irene Dalby | NOR | 4:19.34 | 18. | | 8. Chen Yan | CHN | 4:22.55 | 29. |
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| Heat 4 | Team | time | Rk. | | 1. Kirsten Vlieghuis | NED | 4:11.04 | 3. | | 2. Dagmar Hase | GER | 4:11.17 | 4. | | 3. Carla Geurts | NED | 4:11.18 | 5. | | 4. Cristina Teuscher | USA | 4:12.20 | 7. | | 5. Sarah Hardcastle | GBR | 4:14.50 | 11. | | 6. Itziar Esparza | ESP | 4:19.45 | 19. | | 7. Olga Šplíchalová | CZE | 4:20.04 | 21. |
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| Heat 3 | Team | time | Rk. | | 1. Claudia Poll | CRC | 4:12.07 | 6. | | 2. Janet Evans | USA | 4:13.60 | 9. | | 3. Emma Johnson | AUS | 4:14.13 | 10. | | 4. Suzu Chiba | JPN | 4:16.07 | 12. | | 5. Hayley Lewis | AUS | 4:17.02 | 15. | | 6. Lin Chi-Chan | TPE | 4:17.18 | 16. | | 7. Andrea Schwartz | CAN | 4:19.46 | 20. | | 8. Martina Moravcová | SVK | 4:22.10 | 27. |
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| Heat 2 | Team | time | Rk. | | 1. Mirjana Bosevska | MKD | 4:21.27 | 22. | | 2. Nadezhda Chemezova | RUS | 4:21.33 | 23. | | 3. Alicia Barrancos | ARG | 4:22.11 | 28. | | 4. Carolyn Adel | SUR | 4:22.66 | 30. | | 5. Jeong On-Ra | KOR | 4:23.35 | 31. | | 6. Paula Harmokivi | FIN | 4:23.84 | 33. | | 7. Chantal Strasser | SUI | 4:24.49 | 35. | | 8. Ana Alegria | POR | 4:27.19 | 37. |
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| Heat 1 | Team | time | Rk. | | 1. Laëtitia Choux | FRA | 4:21.39 | 24. | | 2. Britt Raaby | DEN | 4:21.46 | 25. | | 3. Ravee Intporn-Udom | THA | 4:21.93 | 26. | | 4. Martina Nemec | AUT | 4:23.72 | 32. | | 5. Antonia Makhaira | GRE | 4:24.05 | 34. | | 6. Maritza Chiaway | PER | 4:27.11 | 36. | | 7. Judit Kiss | HUN | 4:29.80 | 38. | | 8. Marina Zarma | CYP | 4:32.15 | 39. |
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