| Final A | Team | Time | pl. | | 1. Yan Chen | CHN | 4:06.72 | | 2. Brooke Bennett | USA | 4:07.07 | | 3. Dagmar Hase | GER | 4:08.82 | | 4. Kirsten Vlieghuis | NED | 4:09.14 | | 5. Julia Greville | AUS | 4:11.59 | | 6. Diana Munz | USA | 4:11.70 | | 7. Jana Henke | GER | 4:11.92 | | 8. Claudia Poll | CRC | 4:12.08 |
| Final B | Team | Time | pl. | | 9. Shu Min Tsai | TPE | 4:12.94 | | 10.Joanne Malar | CAN | 4:14.31 | | 11.Carla Geurts | NED | 4:14.61 | | 12.Simona Paduraru | ROM | 4:15.58 | | 13.Vicki Horner | GBR | 4:15.79 | | 14.Nadejda Chemezova | RUS | 4:16.51 | | 15.Tatiana Mikhailova | RUS | 4:18.25 | | 16.Natasha Bowron | AUS | 4:20.50 |
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| Heat 5. | Team | Time | pl. | | 1. Diana Munz | USA | 4:12.42 | 4. | | 2. Yan Chen | CHN | 4:12.45 | 5. | | 3. Dagmar Hase | GER | 4:13.15 | 7. | | 4. Julia Greville | AUS | 4:13.54 | 8. | | 5. Simona Paduraru | ROM | 4:18.49 | 16. | | 6. Hanas Cerna | CZE | 4:20.12 | 22. | | 7. Chi-chan Lin | TPE | 4:20.35 | 23. | | 8. Sarai Justes | ESP | 4:23.29 | 26. |
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| Heat 4. | Team | Time | pl. | | 1. Brooke Bennett | USA | 4:10.39 | 1. | | 2. Kirsten Vlieghuis | NED | 4:10.93 | 2. | | 3. Claudia Poll | CRC | 4:11.21 | 3. | | 4. Jana Henke | GER | 4:12.61 | 6. | | 5. Joanne Malar | CAN | 4:15.46 | 10. | | 6. Camelia Potec | ROM | 4:19.65 | 20. | | 7. Andrea Schwartz | CAN | 4:19.87 | 21. | | 8. Britt Raaby | DEN | 4:21.68 | 24. |
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| Heat 3. | Team | Time | pl. | | 1. Carla Geurts | NED | 4:15.16 | 9. | | 2. Shu Min Tsai | TPE | 4:16.68 | 11. | | 3. Natasha Bowron | AUS | 4:16.76 | 12. | | 4. Vicki Horner | GBR | 4:17.06 | 13. | | 5. Nadejda Chemezova | RUS | 4:17.40 | 14. | | 6. Jessica Craig | GBR | 4:18.54 | 18. | | 7. Kristyna Kynerova | CZE | 4:23.60 | 27. | | 8. Luna Wang | CHN | 4:25.70 | 30. |
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| Heat 2. | Team | Time | pl. | | 1. Tatiana Mikhailova | RUS | 4:17.66 | 15. | | 2. Sofie Goffin | BEL | 4:18.54 | 17. | | 3. Flavia Rigamonti | SUI | 4:18.67 | 19. | | 4. Mirjana Bosevska | MKD | 4:21.68 | 24. | | 5. Carolyn Adel | SUR | 4:24.17 | 28. | | 6. Ravee Intpornudom | THA | 4:24.78 | 29. | | 7. Ditte Jensen | DEN | 4:31.51 | 32. |
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| Heat 1. | Team | Time | pl. | | 1. Lucia Jimenez | GUA | 4:30.95 | 31. | | 2. Christel Bouvron | SIN | 4:32.26 | 33. | | 3. Marella Ma'moun | SYR | 4:49.56 | 34. |
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